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Cary C. Countryman


Cary C. Countryman, MBA Ph.D. CHE is a professor of business management at Brigham Young University – Hawaii and currently serves as the department chair.  Prior to his return to BYU Hawaii, Dr. Countryman was a faculty member at Grand Valley State University. While there he served as the Co-Executive Director of the Michigan Hospitality and Tourism Research Center, which he helped to create.  During his earlier time at BYU Hawaii, he was the founding faculty advisor for the supply chain and operations management student club (SCOPE) and headed the creation of the supply chain and operations management track in Business Management. 

Dr. Countryman has also taught at the University of Houston in the Conrad N. Hilton College of Hotel and Restaurant Management, Purdue University, College of Eastern Utah, and Washington State University.

He is an award winning researcher as a result of his many publications in academic and trade journals.  His primary research interests are in hospitality technology and atmospherics/servicescapes.  However, he has conducted research in a wide variety of areas because of his numerous interests.  He is a frequent reviewer for many prominent journals and conferences in the field of hospitality and tourism management.  Dr. Countryman is also on the Editorial Board for the International Journal of Hospitality and Tourism Education.

Besides teaching and research, Dr. Countryman continues to be involved in consulting work.  He has developed training material for the American Resort Development Association, conducted feasibility studies for hotels in Indiana and Illinois, has done consulting work for food service operations in the Caribbean National Forest in Puerto Rico, as well as numerous marketing plans for hospitality and tourism related companies and organizations. He is also an advisor to family owned and operated businesses including a bed & breakfast, construction company, and graphic art studio.

Dr. Countryman has a Ph.D. from Purdue University, a MBA from Washington State University, and a Bachelor of Arts in Public Administration from Washington State University.  He is also a Certified Hospitality Educator from the American Hotel and Lodging Association.

In addition to being a faculty member at Brigham Young University - Hawaii, Dr. Countryman has been a member of the University’s Institutional Research Group and faculty advisor to Polynesian Cultural Center Quality Assurance Research Group.

Dr. Countryman is also very active with the Boy Scouts of America having served in various positions on the District and Council level.  He is an Eagle Scout.  As a member of the Aloha Council, Dr. Countryman has been awarded the District Award of Merit and the Silver Beaver.

He is married to Marty and they have two wonderful children.  Their son Taylor is currently automotive engineering at BYU Idaho and their daughter Victoria is a pre-med major at BYU Provo.